Responsible for reviewing all requirements for each customer inside lead time insuring inventory coverage for each order. Responsible for communicating any potential risk to the customer and working with both the customer and the buyer/planner to identify options/solutions. Communicate statusus, changes and other relevant information related to customer accounts to the Territory Manager, Buyer/Planner, Demand Analyst, and Management Team as needed. Communicate customer needs in an effort to create visability and influence service and performance measures in other functional areas of the business (i.e. Project Management, Warehouse, Supply Chain, IT, Sales, Credit).
The organizational impact involves job requirements and issues which pertain to and bear directly on the operating performance of the business unit / profit center. Account Manager’s role is critical to the success of the organization. Strong customer service can build sales and visibility as the company works to distinguish itself from competitors.
Reports To: Tooling center manager
Department: Tooling center
Job Type: Full time
Responsible for manufacturing of molds, fixtures, and gages; performing CNC machining and light programming; assembling and maintaining molds, all with guidance and direction from the Tooling Center Manager and Tooling Center Toolmaker.
The organization impact involves effective management of time and resources to meet required
Responsibilities & Essential Functions: